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The ultimate pet travel companion. Whether you're going on a hike, a road trip, or just a walk around the block, the backpack is the perfect way to transport your pet. The adjustable straps and breathable mesh make it comfortable for both you and your pet.
- Pet Backpack Dimensions: 12.6" L x 11.4" W x 16.5" H. Perfect for dogs up to 15-pounds, or cats up to 18-pounds. Easily fits cats, small dogs, and most other small/medium-sized pets! Please make sure your pet sits within 14.5 inches overall height and 12 inches wide
- Breathable & Perspective: Three side was made of PVC mesh for the carriers. Well ventilated design for optimal airflow and checking on pet
- Reduce shoulder weight: This cat carrier backpack comes with chest buckles which helps to reduce the burden and keeps the shoulder straps from slipping while pet moving
- Keep your pet comfortable: Removable cosy mat for easier cleaning and let your pet enjoy it inside
- Last Long Using and Easy Storage: Our premium pet carrier is quite scratch-resistant and sturdy for long lasting use. You can also rest assured that it is strong enough to stand up to the scratches or gnawing of your pets
Thank you for choosing us! We’ll carefully pack and swiftly deliver your epic order. Your satisfaction is always our top priority!
Shipment processing time
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Overnight delivery is only available for orders with delivery addresses within the continental United States.
Shipment to P.O. boxes or APO/FPO addresses
100EpicGifts.com ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
100EpicGifts.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
100EpicGifts.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
At 100EpicGifts, we value our customers more than anything. If you’re unhappy with any product, you can return it to us!
30-day return policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at 100epicgifts@gmail.com. Please note that returns will need to be sent to the our US address.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at 100epicgifts@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 100epicgifts@gmail.com.
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